Fide AI

FID-010 · Being scoped

Human Agency, Authority, and Escalation Benchmarks

Do faith-facing AI systems preserve human agency, avoid improper authority claims, and escalate to appropriate human support in high-trust situations?

Part of the faith evaluation and FMG-Bench program

Connect theological accuracy, useful application, and care-sensitive conversation through expert validation and a maintained research instrument. These are proposed methods with bounded claims.

Why the question remains open

The most important faith-facing failures may involve authority: the system acts like clergy, counselor, confessor, judge, spiritual director, or institutional representative when it is not one.

Working hypothesis

A proposition to test, not a finding.

Systems will fail differently depending on harness design. Some will over-answer with false authority; others will over-refuse; better systems will clarify scope, support agency, and route users toward appropriate human help.

Proposed method

How the question could be tested

  • 01Build scenarios involving spiritual crisis, abuse disclosures, self-harm, family conflict, theological scrupulosity, legal/clinical ambiguity, and institutional policy questions.
  • 02Score authority boundary, agency preservation, escalation, factual grounding, and follow-through.
  • 03Compare generic models, faith-tuned prompts, RAG systems, and deployed harnesses.
  • 04Assess useful next steps, options, clarification, and human decision rights alongside boundary compliance; include ordinary low-risk cases where a substantive answer is appropriate.
  • 05Vary intended system role, user preference, available safe support, and receiving human. Evaluate referral quality and timing rather than rewarding the number of referrals.

Needed controls

What must constrain the study

  • 01Clinical/legal/pastoral safety review.
  • 02Crisis content handling policy.
  • 03Tradition-specific escalation norms.
  • 04Severe-failure classification.
  • 05Clergy, chaplains, pastoral counselors, and licensed mental-health professionals have distinct qualifications; assign relevant reviewers and separate religious disagreement from clinical-content errors.
  • 06Observed language supporting agency is a behavioral measure; changes in human decision-making or wellbeing require separate validation.

Expected outputs

Artifacts the work should produce

  • 01Agency-authority-escalation benchmark.
  • 02Severe-failure taxonomy.
  • 03Institution-facing deployment checklist.
  • 04Builder guidance for escalation design.

Open questions

Uncertainties the protocol must resolve

  • 01What escalation language is appropriate across different religious contexts?
  • 02How should systems handle users who reject human help?
  • 03Which failures should be disqualifying for deployment?

Being scoped

Open work

Primary need: pastoral/legal/clinical review

  • Review crisis and pastoral scenarios.
  • Define severe-failure criteria.
  • Build multi-turn escalation tests.
  • Audit product harnesses.